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ONSITE SUPPORT

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ONSITE SUPPORT

CSD offers the London SW area onsite computer support when and where you need it. Our technicians will come right to your home or office to address your technical support needs quickly and effectively. We can help you design a complete network solution, improve your computer’s speed, install hardware and software, or service a single computer that is not working properly. Our knowledgeable technical staff has the experience and expertise to help you purchase and maintain technology tailored to your needs. We set up and maintain both wired and wireless networks.

WHY ONSITE SERVICE?

Onsite computer service is all about addressing your needs in the most convenient and time efficient way. In addition to convenience, there are many technical support issues which cannot be solved by bringing your computer into a store for service.

HOW THE PROCESS WORKS

Just call us for a free phone consultation, which will help you determine the best course of action. If you would like a technician to come to your home or office, we’ll send our most qualified technician to solve your specific issues.

NETWORKING CONSULTATION

Find out what it takes to connect your home or office before you even make a purchase. We will visit your home or business to survey your networking needs. We can explain the benefits of networking your PC and MAC computers to share files, printers and other resources.

NETWORK INSTALLATION

Share the Internet, printers and files from anywhere in your home or office with a securely installed wireless network. A highly qualified technician will come to your home or office and set up or troubleshoot your wired/wireless network.

WIRELESS SECURITY SETUP

Most people don’t take the time to secure their wireless networks. Leaving your connection open has many security risks, including unauthorised access of your information as well as being open to someone hijacking your system for the purpose of sending spam and viruses. Let us come to your home or office and help protect your wireless network.

NETWORK TROUBLESHOOTING AND REPAIR

Having problems with your network? We will discover the cause of the problem and repair your network quickly. Let us help you get your wired/wireless network running smoothly and securely.

PERFORMANCE OPTIMIZATION

Over time, computers accumulate many unnecessary programs and software add-ons. These programs compete for system resources, steal disk space, and take up memory. Just like pruning the branches of a tree, sometimes files and software have to be removed for the overall heath of your computer. We can work with you to determine what applications you use and clean off the rest. This makes a huge difference in free space and performance.

NEW COMPUTER SETUP

Let us help you get the most out of your new computer. We can get rid of pre-installed junk software that you’ll never use, help you understand the features of your new system, and get you connected to the internet. We will stay as long stay as long as it takes to ensure your satisfaction and comfort.

SAFETY & SECURITY

Be sure you know what’s happening on your computer. Although the Internet is a powerful resource and gateway to information, it can also bring the risk of data loss, identity theft and other headaches such as persistent pop ups and slow performance. With careful use and awareness, however, everyone can take advantage of the benefits of online education and entertainment with safety and confidence. Let us analyse your current anti-virus and anti-spyware configuration and make suggestions on maximising your safety and security.

REPAIRS AND UPGRADES

We’ll discover the root of your problem and then repair and optimise your computer. We can even install new hardware or software.

COMPLETE SYSTEM DIAGNOSIS

This extensive diagnosis will find the cause of crashes, lockups, unusual slowness, or Internet problems. We will thoroughly check your system’s hardware, including memory, hard drive, video, CPU, motherboard and more. Provided all your hardware is good, we will move on to check for virus and spyware programs.

HARDWARE INSTALLATION

Our technician will install internal or external hardware devices onto your desktop or laptop computer.